Hospitality & Hotel Management

Full immersion is a well-documented way to learn, and the ICE Hospitality & Hotel Management program leverages this technique. As a school located in one of the most famous tourism cities in the world, ICE New York offers a unique opportunity to learn both on and off campus. You’ll also start building a professional network on day one — your instructors are experienced and connected industry experts and your dedicated Career Services Advisors can all open doors to a broad array of hospitality connections. An education specifically dedicated to hospitality lays the foundation for a wide variety of potential career paths by exposing you to exactly what it takes to run a hospitality establishment, from large international hotel chains, to boutique hotels, bed and breakfasts, and much more.

Our hospitality management curriculum blends in-class course work, role-playing, guest lectures by industry experts and field trips (when possible) — using NYC as your classroom. ICE’s hospitality classes cover topics in sales and marketing, hotel management, human resources and more. The accounting and finance unit teaches practical skills such as how to set pricing and manage payroll, while the operations course covers front and back office hotel management responsibilities, including reservations and security. In other segments, students study room design, public relations and digital marketing, event management and conference planning. The curriculum culminates with a 200-hour externship at a hotel or hospitality enterprise selected with the support and guidance of your personal career services advisor. 

Our students’ diverse goals and experiences enrich the classroom experience for everyone. A typical class might include international students, career changers,  or recent high school and college graduates — all of whom share a passion for customer service and creating memorable guest experiences. Our students also share the desire for a more efficient, hands-on hospitality education as compared to traditional two- or four-year degree programs. That's exactly what our Hospitality & Hotel Management diploma program offers— an efficient path toward your professional goals.

There’s no better way to build your skillset than to apply classroom instruction in the real world. In the last segment of the program, you will embark on a 200-hour hospitality management externship at a hotel, resort or other related business. This hands-on experience can help you build a resume and a network of industry connections that can shape the rest of your career. An ICE externship can even turn into a full-time job offer, which it has for many ICE graduates.