The lobby of the Novotel Miami Brickell, an Accor hotel

Reinventing the Hotel Lobby

Before the pandemic hit, hotel lobbies resembled social clubs — places where hotel guests and locals could work and play. Designers transformed lobbies into multi-functional spaces. The traditional

FireLake Grill House and Cocktail Bar at Radisson Blu Mall of America

Hotel Dining Delivers

Hotel restaurants have become a big part of culinary or gastronomic travel. Caesars Palace Las Vegas has a Gordon Ramsay Pub & Grill and Gordon Ramsay Hell’s Kitchen. The Waldorf Astoria Beverly Hills

An employee at Canopy by Hilton Cancun

Hospitality Training in 2021

At the Hilton Cartagena in Colombia, a plexiglass divider keeps the masked guests and employees from getting too close. To compensate for that and add a personal touch, the hotel has displayed a photo

The Las Vegas Strip courtesy of Las Vegas Convention and Visitors Authority

Las Vegas Evolves Hospitality in 2020

Las Vegas was one of the first U.S. cities to reopen hotels and casinos after the pandemic shutdown. After closing down in mid-March, casino resorts began welcoming back guests in early June with

A housekeeper makes a hotel bed with a face mask on

The Hospitality Industry's Road to Recovery

It’s been six months since the travel industry came to a near standstill as the COVID-19 virus spread across the world. In that time, hotels shut their doors as people could no longer cross borders

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