Associate Director of Admissions (Full-time)
Campus
New York
Mission
The Institute of Culinary Education is dedicated to inspiring our students to reach their full potential through an education that emphasizes technique and professionalism. We accomplish this in a passionate, disciplined environment that fosters excellence, critical thinking and creativity in students, faculty and staff.
Position Summary
The Institute of Culinary Education is seeking a dynamic and results-driven Associate Director of Admissions to support the Director of Admissions at our New York campus. This role blends hands-on admissions leadership with direct student engagement, ensuring both team performance and an exceptional prospective student experience.
We are one of America’s leading centers for culinary education and the largest culinary school in New York City and Los Angeles. We are dedicated to helping students of all backgrounds pursue careers in the culinary and hospitality industries.
The Associate Director plays a critical role in driving enrollment results, coaching admissions representatives, managing daily operations, and maintaining a high-performing, student-centered culture. This individual leads by example—actively engaging with prospective students while supporting the team in achieving performance goals.
Specific Job Responsibilities
Leadership & Team Development
- Support the Director of Admissions in managing day-to-day admissions operations.
- Assist the Director of Admissions with one-on-one meetings, and performance reviews.
- Reinforce consultative sales methodology and compliance standards.
- Assist the Director of Admissions in team meetings.
- Manage the Admissions Support Department.
Enrollment & Pipeline Management
- Help monitor team pipeline activity, lead management, and conversion metrics to ensure targets are met.
- Partner with the Director to hold the team accountable to daily activity expectations (calls, follow-ups, appointments, and interviews).
- Partner with the Director to analyze data and implement strategies to improve enrollment outcomes.
- Identify at-risk leads and implement targeted follow-up strategies.
Student Engagement & Admissions Responsibilities
- Conduct high-volume outreach to prospective students via phone, text, and email.
- Build rapport and trust through effective communication and active listening.
- Assess prospective students’ goals and recommend appropriate ICE programs.
- Conduct interviews, tours, and information sessions (on-campus and virtual).
- Guide students through the enrollment process, including coordination with Student Financial Services.
- Maintain accurate and timely documentation in CRM systems (ICEbox/Anthology or equivalent).
Operational Support & Cross-Functional Collaboration
- Collaborate with Student Financial Services, Academics, Registrar, and Career Services to support student enrollment and readiness.
- Ensure adherence to admissions policies, procedures, and compliance standards.
- Assist in planning and executing admissions events such as open houses, tours, and workshops.
- Support implementation of new systems, processes, and reporting tools.
- Comply with minimum standards as articulated in the Admissions Personnel Activity Standards policy which is updated at management’s discretion.
Performance & Reporting
- Track and report on key performance indicators including call volume, appointments, interviews, applications, and enrollments.
- Assist in forecasting enrollment trends and identifying opportunities for improvement.
- Maintain visibility into team performance and provide actionable insights to leadership.
Experience & Educational Requirements
- 3–5+ years of experience in admissions, consultative sales, or a related field (higher education preferred).
- Prior leadership or supervisory experience required.
- Proven ability to meet or exceed performance targets in a goal-driven environment.
- Strong coaching, mentoring, and team development skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Highly organized with strong time management skills.
- Experience with CRM systems and Microsoft Office (Excel, Word, Outlook, Google Docs).
- Self-motivated, adaptable, and able to thrive in a fast-paced environment.
- Admissions experience preferred; culinary or hospitality industry experience a plus.
WORK SCHEDULE:
- Full-time, on-site position in Lower Manhattan.
- Flexibility required for evenings and weekends based on departmental needs and event
To Apply
Forward resume and cover letter to [email protected].
What We Offer
PAY: $95,000.00 to $105,000.00 (based on experience)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- Paid Time Off
- Tuition forgiveness in ICE’s Career Training programs
- Flexible Spending Account
- Commuter Benefits
- 401(k)
The position is full-time and requires flexibility to work some evenings and occasional weekend shifts according to department rotation, which is set in advance.
About the Institute of Culinary Education
The award-winning Institute of Culinary Education was established in 1975 and has since grown to be one of America’s leading centers for culinary education and the largest culinary institute in New York City and Los Angeles. In 2015, we built and moved to a new flagship location in lower Manhattan, NY. In 2019, USAToday ranked ICE the “#1 culinary school in America”. The foundation of ICE is its programs in Culinary Arts, Pastry & Baking Arts, Restaurant & Culinary Management, Hotel & Hospitality Management and Health-Supportive Culinary Arts. Our programs are intensive, sophisticated and can be completed in 6-13 months. In addition to career programs, ICE offers a vast menu of recreational courses for the public, and a highly developed special events division. We continue to grow and evolve with the launch of its LA campus in 2018, the acquisition of the Natural Gourmet Institute in 2019 and the acquisition of the French Culinary Institute (ie International Culinary Center) in 2020. For more information about the Institute, please visit our website at ice.edu or connect with us @iceculinary on Facebook, Twitter and Instagram. Watch our videos on YouTube at: https://www.youtube.com/iceculinary.
The Institute of Culinary Education is an equal-opportunity employer.
