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Hospitality: Thriving with Opportunity

The Hospitality Industry is thriving with opportunities.The Global Force of Hospitality Management

Hospitality Management is the key discipline for the trillion dollar global Hospitality industry, consisting of travel, tourism, and hospitality. Its practitioners enjoy management jobs found in hotels, resorts, spas, casinos, cruise ships, conference planning, and event management, food, beverage, and catering, as well as health, sports, entertainment, senior, and country clubs.

Some recent highlights to consider:

• The travel industry has created jobs at a faster rate (12.8 percent) than the rest of the economy (10.1 percent) from the beginning of the overall employment recovery in early 2010.
(U.S. Travel Association, 2015)

• The accommodation industry experienced above-average job growth over the 2009-2014 period and is expected to grow faster than the overall economy through 2022, as more tourists and business travelers continue to visit the City every year.
(NYS Department of Labor - New York City, 2015)

• A record-breaking count of 58.3 million tourists visited NYC in 2015.
(Crain’s, January 2016)

• Tourism is the city’s fifth largest industry and continues to generate record numbers of visitors, spending, jobs, and hotel tax revenue.
(New York Times, Press Release, December 31, 2012)

The Industry for Travellers 

Jobs in the hospitality industry are in the United States and everywhere beyond. In 2015, U.S. domestic travel increased 3.3 percent from 2014 to a total of nearly 2.2 billion person-trips in 2015. International inbound travelers made 77.5 million visits to the United States in 2015. This growing travel volume has created the need for qualified, talented people. The hospitality and tourism industry is responding to this increasing demand.

This international super-employer, which is among the largest services industries, provides more than one million jobs in the U.S. alone and ranks as one of the top 10 largest industries in 49 of the 50 states. In 2014, resident and international travelers in the U.S. spent an average of $2.5 billion per day, $105.8 million per hour, $1.8 million per minute, and $29,398 per second.

Built on Diversity

The hospitality industry demands a multicultural, multigenerational workforce. The industry does not discriminate – it enables. While it sees no age, 19% of workers in the hotel and accommodations industry are younger than 25, starting off in entry-level positions and are on the management track. Females and ethnically diverse groups make up a growing portion of entry-level positions. Career movement within the hospitality industry is as common as it is desired, as larger organizations have career ladder programs and offer managers the opportunity to transfer to other locations all over the world.

A few notable comments from our community:

• “Hospitality is a well established industry therefore there are well-established strategies, policies & procedures for being successful in the field. Getting the formal training to learn these is integral to real success in the field.”
—Alycia Herrera, Human Resources Manager, Club Med North America

• “Businesses are always looking for employees knowledgeable about a position, this cuts the time and costs of training. Graduates of ICE start out with this edge.”
—Scott Erlich, Managing Director, Wolcott

• “ … this industry offers excellent growth to motivated individuals and also offers a wide range of specialties ranging from food & beverage to finance. The field itself is inherently global and not limited to a single geographical area.”
—Henry Salus, Rooms Division Manager, Harvard Club

After your Hospitality Management education, expect to hit the ground running at entry level, where you’ll work hard with the tools you’ve learned to begin to climb the career ladder. To learn more, contact an ICE admissions representative.

Source Data: American Hotel & Lodging Association 2005 “Turnover and Diversity in the Lodging Industry,” American Hotel & Lodging Association 2007 and 2009 Lodging Industry Profiles, American Hotel & Lodging Association 2015 Lodging Industry Trends, June 2009 U.S. Travel Association report “Travel is an Economic Engine,” November 2009 U.S. Travel Association report “Economic Impacts of Travel and Tourism,” Bureau of Labor Statistics’ 2010-2011 Career Guide to Industries, Multiculturalism Foodservice & Hospitality Alliance, 2015 U.S. Travel Association report, "U.S. Travel and Tourism Overview"